↓More↓

Bring your container from your current pharmacy to us and we will call for the transfer. You may also call us with the details of your medications and the information of the Pharmacy where you currently get your prescriptions. For routine medications, it is also recommended that you ask your prescriber to call, fax, or mail a new prescription to Madison Pharmacy. Read more by clicking the "Transfer" tab above.

If you don’t have a written prescription, you can ask your doctor to call in or electronically send your prescription to the Pharmacy.

Please inform us in person or by phone of your concern and we will do everything within our power to solve the issue for you.  After we have exhausted all of our options, it may be necessary to call your insurance company to inquire about your copay as we bill your medication to your insurance when we fill it and they respond immediately with your copay.Use a text section to describe your values, show more info, summarize a topic, or tell a story. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore.

There are many factors that affect how long it takes your doctor to phone or fax us your prescription:

– How long it takes the nurse to give them the message – doctors don’t necessarily get all the messages immediately.

– The amount of time it takes to request your chart.

– When they can find time to review your records – this can vary depending on how well your doctor knows you, how busy the office is, and the number of patients that are waiting.

– The number of calls and questions they have to answer before they get to yours.

– How they fit this into an already busy schedule of seeing patients. If they’re running behind, they might not fax your prescription in until the end of the day.

– How busy the nurses are if they’re the ones responsible for faxing in the prescription.

– Some offices do not return calls or fax in prescriptions until the next day.

– Physicians do not always immediately send your prescriptions to us. Sometimes it takes  minutes for us to receive a prescription and sometimes it takes hours.

– On refill requests, please it could take up to 24 hours or more from the time you talked to you doctor before we receive your prescription.

We can call your provider for refills and send an electronic refill request, but please allow 24 hours. Sometimes your provider will not authorize refills without speaking to you; it may be faster for you to call directly.

The last line on your most recent prescription label tells you how many refills remain on your prescription to be filled by a certain date. A prescription is good for one year from the date it is written. A controlled drug is good for six months from the date it is written.

You may call us during our normal business hours and talk directly to a staff member.  In which case all of our phone lines are in use or you are calling after hours, you may use our automated phone system to request a refill.

If you want to pay for your prescription, we are able to accept cash, check, Mastercard or Visa during our normal business hours.

Our hours are:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 12:00 PM

Sunday: Closed

We deliver on Monday, Wednesday, and Friday afternoon.  Depending on your location, a delivery fee may apply.  If you would like your medications delivered, please call them in to us before 12:00pm on the day you would like them delivered and request delivery.